Privacy Policy

The updated FieldBridge Energy LLC Privacy Notice goes into effect on March 11, 2024.

FieldBridge Energy LLC (collectively “FieldBridge Energy LLC”, “us”, “we”, “our”) are committed to protecting your privacy while providing you with a positive experience on our website and in using our products and services.

FieldBridge Energy LLC does not send mailing or marketing lists. We will only communicate with you via phone, email or SMS (Text) messages in response to your application for employment with us, or for related subsequent follow-up communications, or if we believe we may have a new job opportunity that you might be interested in discussing.

This Privacy Notice (“Notice”) explains our privacy practices and provides information on how and why we collect, use and share your personal information through our interaction with you in relation to our products and services, when you visit our websites, and associated sub-domains (“Website”) or (“Services”). The Notice also describes choices that may be available to you regarding use, access, deletion and correction of your personal information.

Additional information on our personal information practices may be provided in supplemental terms and conditions, supplemental privacy statements, or notices provided prior to or at the time of data collection.
We recommend that you read this Notice in full to ensure you are fully informed.

• We collect your personal information when you actively provide it to us through your interactions with us.
• We may automatically collect personal information from you as you use our Services, or visit our Websites as a user or a participant, including recording communications, when enabled.
• We may receive personal information about you from a business or commercial partner or another user of our Services.
• We may infer or derive personal information based on other information we collect, such as with Service features that provide conversational intelligence.

Personal Information you actively provide to us or we collect from business partners, other users, and service providers:

Your Contact Information/Identifiers:

• Name, username, email address, phone number, identity documents, and any other identifiers a user provides when accessing or using the Service.

Other information:

• Social media profiles, LinkedIn URLs and custom profiles.

Personal information we collect through your interactions with FieldBridge Energy LLC, our Websites, and Services as a user or a participant:

Your Contact Information/Identifiers:

• Name, username, email address, phone number, identity documents, and any other identifiers a user provides when accessing or using the Service.

User content:

• Files, any content of communication or other information you or another user or participant upload, provide, grant access to or otherwise implement. (*Note that users and participants control the content that they provide, and it may include any category of personal information.)

Recordings:

• A user hosting a phone or video conferencing meeting may choose to record the session, and if so, the host is responsible for obtaining any required consent from you. FieldBridge Energy LLC helps hosts obtain consent from other users by providing visual and audio cues to alert users of a recording.
• As with all user content, recordings may contain personal data and may be stored with FieldBridge Energy LLC at the request of the meeting host. A meeting host may choose to store a recording of a meeting on the host’s local storage device, not with FieldBridge Energy LLC. When a host chooses to do that, FieldBridge Energy LLC does not have any control over the recording. Transcripts, which may also contain personal data, are treated the same way as recordings.
• FieldBridge Energy LLC may access or use the recording or transcripts stored with us as requested by the host or customer (such as providing technical support), to improve our Services, or as otherwise permitted by our agreement with the customer.

SMS messages:

• Content of blocked SMS messages that violate our spam rules.

Inferred or derived data:

• Inferred or derived data may include a summary of information included in recorded content processed by conversational intelligence. Users and participants control the content they provide.

Your communications with us:

• Calls (including recordings), emails and messages, etc.

Other information:

• Any personal information that a user or guest voluntarily provides about an individual through their use of the Services, including synchronizing contact information, or through integrations with other applications.

We use your personal information for the following purposes: Communicate with you; Verify your identity to prevent fraud in compliance with applicable law; Create your account; Provide you with FieldBridge Energy LLC Services including respond to your requests for support; Develop and improve the FieldBridge Energy LLC Services; Manage your order and our customer relationship; Provide internal training and ensure quality assurance; Improve and optimize your interactions with our teams; Connect you to and optimize your experience using our Website, and Services; Conduct fraud and threat analysis and, detect and prevent spam or unlawful or abusive activity; Monitor performance of our data centers and networks; Conduct analytics to improve FieldBridge Energy LLC’s Website, and Service performance; Personalize your experience with our Websites, and Services; Comply with applicable law including those regulating call detail records; and Perform billing for our Services.

We may use artificial intelligence, machine learning, or other similar technology to provide, maintain, support, and improve our Services.

Limited Use for APIs
FieldBridge Energy LLC’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

We may share and disclose your personal information (as identified in the section What Personal Information We Collect solely for legitimate business or legal purposes as described in this Notice and in accordance with applicable law, with the following third parties:

• Any third parties as part of, or in connection with, an actual or prospective corporate business transaction, such as a sale, merger, acquisition, joint venture, financing, corporate change, reorganization or insolvency, bankruptcy or receivership;
• Law enforcement agencies, regulatory or governmental bodies, or other third parties in order to respond to legal process, comply with any legal obligation; protect or defend our rights, interests or property or that of third parties; or prevent or investigate wrongdoing in connection with the Website, Apps or our Services.

We provide you with the opportunity to access, review, modify, and delete your personal information that we process.

Your Additional Privacy Rights as a Resident of Certain U.S. states

The rights described in this section apply only if you are a resident of a state within the United States that has an applicable and effective privacy law providing for the below rights.

• Data portability: You can ask for a downloadable copy of your personal information in a machine-readable format. You can also request that we transmit the data to someone else where it’s technically possible.
• Knowledge and access: You may have the right to know more about personal information that we have collected and disclosed in the preceding 12 months. You may be able to access, receive details on collection, the purpose of processing, and any sharing that may have occurred.
• Deletion: You have the right to request FieldBridge Energy LLC to delete the personal information we have collected about you under certain circumstances.
• Non-discrimination for the exercise of your privacy rights: You have the right to not receive discriminatory treatment by FieldBridge Energy LLC for the exercise of your privacy rights.
• Rectification: If you believe that any personal information we are holding about you is incorrect or incomplete, you can request that we change, correct, or supplement the data. You can also correct some of this information directly by logging into your account, if you are a customer. Please contact us as soon as possible if you notice any inaccuracy or incompleteness.
• No Automated Decision Making: We do not undertake any decision making about you based solely on automated processing, including profiling.

We will not share your personal information with third parties.

We will verify your request using your name and email. Depending on the nature of your request, we may need additional information to verify your identity. You may authorize an agent to make a request on your behalf to exercise your privacy rights under applicable California privacy laws.

If you are a Colorado resident, you may have the right to appeal FieldBridge Energy LLC’s denial of an individual rights request.

Unsubscribe From Our Mailing List

FieldBridge Energy LLC does not send mailing or marketing lists. We will only communicate with you via phone, email or SMS (Text) messages in response to your application for employment with us, or for related subsequent follow-up communications, or if we believe we may have a new job opportunity that you might be interested in discussing.

Keeping your information secure is important to us. We have taken appropriate steps designed to reduce the risk that your personal information may be subject to loss, misuse, unauthorized access, disclosure, alteration or destruction.

We will retain your personal information for no longer than is necessary to fulfill the purposes for which the information was originally collected unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other legitimate and lawful business purposes.

Where we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Lawful Requests for Personal Information

FieldBridge Energy LLC is committed to maintaining the privacy and trust of our customers and the free exchange of ideas. This document describes the procedures government agencies, law enforcement authorities, and individuals involved in civil litigation must follow in addition to all applicable legal requirements when they request customer data.

These guidelines (the “Guidelines”) are provided for informational purposes only and do not represent a commitment by FieldBridge Energy LLC to provide information. We reserve the right to respond or object to any Data Request in any manner consistent with applicable law.

These Guidelines do not apply to customers’ requests for their own data.

In accordance with our commitment to maintaining our customers’ privacy and trust:

• To the extent legally permissible, we will notify our customers or partners of any Data Request relating to their data.
• We will review the legality of each Data Request, and specifically whether the party making the request has a valid legal right to make such request. We will exhaust all available remedies to challenge the request if, after a careful assessment, we conclude that there are grounds under applicable laws to do so. We will refuse to provide information in response to any request in which it identifies inconsistencies or inaccuracies.
• We will provide the narrowest possible set of information permissible when responding to a Data Request based on a reasonable interpretation of the request.
• We will reject requests that have been improperly served or requests that we deem to be incomplete, overly broad or vague, or unduly burdensome.
• We reserve the right to object to Data Requests for any reason.
• We may make an exception to these commitments in emergency cases where we believe disclosing customer data will prevent imminent death or serious physical harm to a person. In such an event, we will notify the customer to the extent legally permitted. We include emergency requests in our periodic transparency report.

Individual Rights to Access and to Limit Use and Disclosure

We provide you with the opportunity to access, review, modify, and delete your personal information that we process. This has been explained earlier in the section above titled “How We Respect Your Privacy Rights.”

FieldBridge Energy LLC does not knowingly provide products or services directly to children under the age of 18, or knowingly collect or solicit personal information from or about children under the age of 18.

This Notice does not apply to, nor are we responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which our Website links including but not limited to social media sites. The inclusion of a link on the Website does not imply our endorsement of the linked site or service. You should check the privacy notices of those sites before providing your personal information to them.

We may update this Notice from time to time in response to changing legal, technical, or business developments. If we make changes to our Notice, we will post those changes on this page in addition to updating the “Last Updated” or effective date at the top of this webpage. If we make material changes, we will notify you either by emailing you or by posting a notice of such changes prominently on this page prior to such material changes taking effect.

If you have any questions, comments or concerns about this Notice, please e-mail our data protection officer at team@fieldbridge.com or, you can write to us at:

FieldBridge Energy LLC
11606 Wilcant Lane
Cypress, TX 77429